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Call accounting software
Today Computer Telephony Integration (CTI) is one of the most important tools that increase business productivity. DCS Laboratory has developed a wide range of cost effective CTI solutions. One of them is PBX Call Tarifficator software family.
Many companies and organizations are using office switching systems (PBX, PABX) to control their telecommunications. Call bills are usually the largest part of all telecommunication expenses.
While International and long-distance calls costs are going down, the bills are still considerable. Call accounting can help you reduce these bills by motivating employees to make significantly less non-business calls.
Modern switching systems can provide useful information to help you manage these expenses. This function is typically called SMDR (Station Message Detail Recording) or CDR (Call Detail Recording). The system outputs call records in plain text via serial port (or Telnet network connection). Call record always include basic information about the call (extension number, trunk id, dialed number, call starting time and duration). Some systems can output extra information (account code, call type, Caller ID information for incoming calls, etc.).
To collect and process these vast amounts of information you would need a call accounting software package like PBX Call Tarifficator. It can work with any PBX system that provides SMDR/CDR output. Please contact your PBX installer to check if your system can do it.
PBX Call Tarifficator
PBX Call Tarifficator helps to
PBX Call Tarifficator
The software was first released in 1998 and is constantly developed.
See more detailed description of PBX Call Tarifficator family products
Please note that call costs calculation accuracy solely depends on SMDR information, provided by PBX system itself. If your system is connected via analogue trunk lines, the call is considered connected after user has dialed some predefined number of digits. PBX systems often cannot distinguish busy line. Such calls will be recorded as well. However, calculated call costs should always be greater than phone company bills.
3d2f.com web software directory has published a review of
PBX Call Tarifficator Pro: